Identity Governance for the Agile Business

TheAccessHub Plugin for ZenDesk

Bringing Award-Winning Identity Governance to Zendesk

As modern workplaces become more complex and IT looks to streamline and enable its services to the business, mobile-ready identity solutions increasingly become a business imperative. With remote workforces, colleagues who choose to use their own devices, and growing movement to the cloud, business users need access to applications and IT services from wherever they are while ensuring that enterprise security policies and processes are consistently enforced.

zendesk plug-in

TheAccessHub Enterprise provides organizations with enterprise-class Identity Governance in the cloud delivering visibility and management of “who has access to what” across the enterprise whether the applications or identities are on premise, in the cloud, or any hybrid combination. TheAccessHub Enterprise can be used to manage employees, contractors, vendors, partners and customers. Using TheAccessHub Plug-in for Zendesk, IT can extend Identity Governance to its IT Service Management (ITSM) platform further streamlining IT service delivery to the organization.

Companies rely on tools like Zendesk to facilitate better work flows for IT and consolidating all user requests for IT service within a single, consistent facility. Connecting Zendesk to TheAccessHub creates an ideal solution for providing a single point of services for customers, employees, contractors, vendors or any user that requires IT support or access to company systems.

TheAccessHub Features:

  • Access Management and Auditing: Enterprise-grade authentication services provided by Microsoft Azure simplify technology architecture and leverage corporate standards.
  • Access Request Management and Provisioning: Onboarding and offboarding are streamlined with automated provisioning and de-provisioning of access with consistent security policy enforcement.
  • Identity Analytics and Reporting: Get clear visibility into who has access to what, as well as real-time, AI-driven risk analytics. Businesses also gain insight into risk posture for individuals, applications and the enterprise as a whole.
  • Access Certification and Governance: Strong enforcement of SoD policies ensure that colleagues always have business-approved access. Access Certification campaigns can be created an run in seconds, streamlining attestation and improving audit readiness.
  • Identity Implementation and Operations: TheAccessHub as a platform requires little or no customization, offering quick time-to-value. Working seamlessly with Zendesk, it’s a full-featured solution that adapts at the speed of your business.

Benefits of TheAccessHub Plugin for Zendesk

  • Easy to implement – a simple plugin links all the power of TheAccessHub’s identity access management tools to Zendesk
  • Easy to use – TheAccessHub offers a simple, drag-and-drop interface that provides a seamless user experience inside of Zendesk
  • Powerfully secure – Get clear insights into who has access to what, along with a real-time, AI-based risk engine and policy enforcement
  • Affordable – TheAccessHub Plugin for Zendesk is free with subscription, starting at just $5 per user/month
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